Privacy Policy

Effective Immediately

 

RIA Pilates (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a booking, or interact with our services. By using our website, you agree to the terms of this Privacy Policy.

 

 

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1. Information We Collect

 

We may collect the following types of information:

 

Personal Information You Provide

 

Name

 

Email address

 

Phone number

 

Billing and payment information

 

Information submitted through forms (e.g., class bookings, inquiries)

 

 

Automatically Collected Information

 

When you visit our website, we may automatically collect:

 

IP address

 

Device and browser information

 

Website usage & analytics data

 

Cookies and tracking technologies used by Wix

 

 

 

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2. How We Use Your Information

 

We use your information to:

 

Provide and manage our services (e.g., class bookings, membership accounts)

 

Communicate with you regarding updates, confirmations, or customer support

 

Process payments

 

Improve website performance and user experience

 

Send promotional emails (only if you opt in)

 

 

 

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3. How We Store and Protect Your Information

 

Our website is hosted on the Wix platform.

Wix provides secure servers, encryption, and industry-standard measures to protect your data.

 

We take additional steps to secure your information, including:

 

Limiting access to authorized personnel only

 

Protecting payment details through secure third-party processors

 

 

 

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4. Sharing Your Information

 

We do not sell or rent your personal information.

 

We may share your information only with:

 

Service providers (e.g., payment processors, booking systems)

 

Legal authorities when required by law

 

 

These third parties are allowed to use your information only for the services they provide to us.

 

 

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5. Cookies & Tracking Technologies

 

Our website uses cookies to:

 

Improve site performance

 

Understand how visitors use our site

 

Provide a smoother browsing experience

 

 

You may disable cookies through your browser settings at any time.

 

 

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6. Your Rights

 

Depending on your location, you may have rights such as:

 

Accessing your personal information

 

Requesting corrections

 

Deleting your data

 

Opting out of marketing communications

 

 

To submit a request, please contact us using the information below.

 

 

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7. Third-Party Links

 

Our site may contain links to third-party websites (e.g., Instagram).

We are not responsible for the privacy practices or content of those sites.

 

 

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8. Updates to This Policy

 

We may update this Privacy Policy occasionally.

Changes become effective immediately upon posting on this website.

 

 

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9. Contact Us

 

If you have any questions about this Privacy Policy or your personal information, please contact:

 

RIA Pilates

Email:

Phone: 929-785-8855